Orders & Shipping
How long will it take to receive my order? Because many of our items are handcrafted or carefully assembled to order, please allow 1-2 business days for processing. Standard shipping typically takes 2-5 business days domestically. Further information regarding European, Scotland, Northern Ireland, Norway & Switzerland and Channel & Scilly Islands is located in this page here.
Do you ship internationally? Yes, we share our modern homeware globally. International shipping rates and transit times are calculated at checkout based on your location. Please note that customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.
Product Care & Materials
Are your sculptural glass pieces dishwasher safe? While our minimalist high-borosilicate glass storage containers are dishwasher safe, we highly recommend hand-washing our sculptural bowls, fluid vases, and molten glass pitchers. Using mild soap and warm water will preserve their brilliance, clarity, and unique structural integrity.
How do I care for the natural wood bases and trays? To keep your woodworks looking their best, gently wipe them clean with a soft, damp cloth and dry them immediately. We recommend applying a food-safe mineral oil or wood conditioner every few months to maintain the rich grain and prevent the wood from drying out. Please do not soak wood pieces or place them in the dishwasher.
Will my item look exactly like the photograph? Due to the artisanal nature of our collections - slight variations in texture, shape, and silhouette are completely natural. We celebrate these subtle differences, as they ensure your piece is a one-of-a-kind work of art.
Returns & Exchanges
What is your return policy? We want you to absolutely love your space. If you are not completely satisfied with your purchase, we accept returns on unused items in their original packaging within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer.
What should I do if my item arrives damaged? While we package our glass and wooden pieces with the utmost care, transit can sometimes be unpredictable. If your piece arrives broken or damaged, please contact our support team within 48 hours of delivery. Include your order number and clear photos of the damage, and we will swiftly arrange for a replacement or a full refund